GiftedHomeDecor.com is pleased to offer free shipping on orders over $100, within the continental United States. This is determined by the total price of the order after any promotional discount has been taken, but not including tax, if any. We cannot ship to Post Office boxes or to APO Addresses. We can ship to Alaska and Hawaii, but extra costs are associated (see below) and the free shipping offer does not apply. Please Contact Us with inquiries about shipping to Canada, Puerto Rico, and the U.S.V.I..
If your order is comprised of items by different manufacturers, you should expect them to arrive separately. Shipping is sent by standard ground delivery and costs are as follows:
Orders up to $100 $9.95
Orders over $100 FREE
Hawaii and Alaska
Orders up to $100 $24.99
Orders over $100 12% of the order value
We are confident that you will be pleased with the quality of the workmanship and materials of our products. If, however, you are not happy with your purchase, we will accept your return if sent within 14 days of your receipt of it. You must use the original packaging and materials, and bear the return postage cost yourself. The product must be sent to the address of the manufacturer/artisan that sent it out, and it must be undamaged. We will refund your purchase, minus the original shipping charge, within 7 business days of its receipt by the artisan. OR, if you choose, in lieu of a refund, we can offer you a store credit for 110% of your original purchase.
If an item has arrived to you damaged, you must notify us in writing (email will suffice) and include a photograph of the item in the condition in which it arrived. In the case of a damaged product, you need not send it back, and we will refund you (to your original form of payment) the price of your purchase, minus any shipping charges. OR, if you choose, in lieu of a refund we can offer you a replacement of the SAME product.